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CLOCK CRM Features

An enterprise real estate operating platform that unifies projects, sales, customers, employees, redevelopment, and business operations into one intelligent ecosystem.. Explore the detailed breakdown of all modules, options, and business features below.

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Dashboard

Command Center

Access a unified view of leads, site visits, bookings, customer activities, employee performance, and project operations from a single dashboard.

Live Business Insights

Stay informed with real-time visibility into lead pipelines, follow-ups, site visit schedules, customer progress, and team productivity.

Project

Project Management

Create and manage unlimited real estate projects with complete configurations, pricing, media, documentation, and availability.

Project Website Integration

Publish project data directly to your builder website with centralized content management and live synchronization.

Inventory Management

Track every unit's availability, booking status, pricing, floor, tower, and inventory movement in real time.

Interactive Stack View

Visualize complete building layouts with an intuitive stack view for faster inventory understanding and unit selection.

Rapid Data Entry

Designed for high-speed project onboarding with intelligent forms and optimized workflows that reduce manual effort.

Floor & Unit Configuration

Configure towers, floors, units, layouts, amenities, facing, pricing, and specifications with complete flexibility.

Project Documentation

Securely manage brochures, layouts, approvals, legal documents, floor plans, videos, and downloadable assets.

Masters

Centralized Masters

Maintain standardized data across projects including amenities, budgets, lead sources, unit facing, project types, and more.

Multi Builder Management

Manage multiple builders, developers, and organizations from a single CRM with isolated project structures.

Broker Management

Maintain broker profiles with duplicate detection, multi-source mapping, commission tracking, and relationship history.

Smart Data Library

Reuse standardized master data across projects for faster onboarding and consistent operations.

Pre Sales

Lead Management

Capture, organize, and nurture leads from every source through a structured customer acquisition pipeline.

Lead Tracking

Track every interaction, follow-up, communication history, and customer journey from inquiry to closure.

Bulk Lead Import

Import thousands of leads instantly using Excel with intelligent validation and duplicate prevention.

Round Robin Allocation

Automatically distribute incoming leads among employees using a balanced Round Robin assignment algorithm.

Call Management

Manage follow-ups, reminders, call outcomes, and lead activities without missing customer engagement.

Sales

Site Visit Management

Schedule, assign, approve, and monitor customer site visits with complete employee activity tracking.

Customer Documentation

Maintain comprehensive customer profiles with KYC, agreements, payment history, co-applicants, and booking records.

Sales Pipeline

Move customers seamlessly from inquiry to booking with structured workflows and milestone tracking.

Booking Management

Handle reservations, bookings, cancellations, approvals, and inventory synchronization automatically.

Payment Tracker

Track customer installments, outstanding balances, due dates, payment schedules, and financial milestones.

Post Sales

Customer Portal

Provide customers with secure online access to booking details, documents, payment status, and project updates.

Document Sharing

Share agreements, receipts, payment records, and project documents digitally through a centralized portal.

Customer Lifecycle

Continue customer engagement after booking with post-sales support, communication, and document management.

Redevelopment

Redevelopment Management

Digitally manage redevelopment projects by mapping existing structures with newly planned developments.

Old-to-New Unit Mapping

Link existing residents with newly allocated units while preserving ownership history and allocation records.

Resident Migration

Maintain complete transition records from old property ownership to new redevelopment allocations.

CRM

Customer Management

Maintain a 360° customer profile including leads, bookings, payments, documents, communication, and history.

Customer Add-ons

Manage additional customer requirements, upgrades, requests, and custom property preferences effortlessly.

Administration

Employee Management

Manage employees, teams, departments, and productivity from a centralized workforce management system.

Role Based Access

Create unlimited custom roles with page-level and action-level permissions for secure access control.

Hierarchy Management

Configure Admin, Team Leader, and Employee hierarchies with structured reporting and approval workflows.

Approval Workflow

Automate multi-level approvals for sales, edits, bookings, requests, and business operations.

Website

Website CMS

Manage builder websites, project pages, media galleries, banners, and content without technical expertise.

Reports

Advanced Reports

Generate comprehensive reports across projects, employees, sales, customers, revenue, and operational performance.

Sales Analytics

Analyze conversion rates, booking trends, revenue performance, and employee productivity with actionable insights.

Employee Performance

Measure lead handling, follow-ups, closures, site visits, and productivity through detailed performance reports.

Project Reports

Track inventory movement, unit availability, bookings, redevelopment progress, and project-wise performance.

Communication

PWA Notifications

Deliver instant browser and mobile notifications for assignments, approvals, reminders, and customer updates.

Activity Timeline

View every action performed across leads, customers, employees, and projects in a chronological history.

Security

Audit Trail

Capture every user action with complete logs for transparency, accountability, and compliance.

Secure Access

Protect business data with authentication, permission controls, role management, and secure workflows.

Enterprise

Multi Project CRM

Manage unlimited real estate projects from multiple builders through a single enterprise platform.

Scalable Architecture

Built to support growing organizations with high-performance workflows, modular expansion, and enterprise reliability.

End-to-End Operations

From project launch to customer possession, manage every stage of your real estate business from one intelligent platform.