KlearService Features
A modern field service management and ITSM ticketing system engineered to simplify operations, dispatch teams, and track SLAs.. Explore the detailed breakdown of all modules, options, and business features below.
Dashboard
Analysis Dashboard
Monitor business performance with real-time insights into jobs, revenue, technicians, and service activities.
Masters
Customer Management
Create and manage customer accounts with complete contact and service information.
Product Management
Maintain products, spare parts, pricing, warranty, and inventory details.
Bank Accounts
Manage multiple bank accounts for receipts, payments, and financial tracking.
Technician Management
Create and manage technicians with role-based access and mobile app connectivity.
Employee Management
Manage employees with customizable roles and permissions based on subscription plans.
Role & Permission Control
Assign secure role-based access to administrators, managers, and field technicians.
Document Prefix Settings
Configure custom numbering prefixes for jobs, invoices, quotations, and other transactions.
Job Management
Job Management
Create, assign, monitor, and complete service jobs from a centralized dashboard.
Job Assignment
Assign jobs to technicians instantly based on availability and workload.
Job Status Tracking
Track every service request with multiple workflow statuses from start to completion.
Job Timeline
Maintain a complete activity history of every job for better transparency.
Field Technician App
Enable technicians to receive assigned jobs, update status, and submit service reports from the mobile app.
Service Visit Updates
Capture visit details, remarks, photos, signatures, and service completion records.
Transactions
Sales Invoices
Generate professional invoices with tax calculations and customer billing details.
Quick Sales
Create invoices quickly for walk-in customers and instant service billing.
Purchase Management
Record supplier purchases while maintaining inventory and expense tracking.
Receipt Management
Record customer payments and maintain complete collection history.
Payment Management
Track supplier payments, operational expenses, and outgoing transactions.
Expense Vouchers
Manage daily operational expenses through organized voucher entries.
AMC
AMC Management
Manage Annual Maintenance Contracts for customers with complete lifecycle tracking.
Comprehensive AMC
Handle comprehensive maintenance contracts including parts and labor coverage.
Non-Comprehensive AMC
Manage service-only maintenance contracts with flexible billing options.
AMC Product Mapping
Assign multiple products or equipment under individual maintenance contracts.
Automatic Service Scheduling
Automatically generate service visits based on AMC schedules.
Manual Service Scheduling
Schedule service visits manually whenever customer requirements arise.
Service Count Tracking
Track completed, pending, and remaining service visits under every AMC.
Reports
Sales Register
Review complete sales history with advanced filtering and reporting options.
Purchase Register
Analyze purchase records for better vendor and inventory management.
Day Book
View a chronological summary of all daily financial and operational transactions.
Standby Customer Report
Monitor customers waiting for pending repairs or replacement services.
Standby Parts Report
Track spare parts awaiting availability or installation for service jobs.
Warranty Service Report
Generate reports for products serviced under warranty coverage.
Cash Flow Report
Monitor cash inflows and outflows to understand business liquidity.
Bank Flow Report
Track all bank transactions with complete financial visibility.
Financial Reports
Access comprehensive financial statements and performance reports for informed decision-making.